Returns + Exchanges
If you are not satisfied with your stock map purchase for any reason, we will exchange it or take it back for a full refund within 7 days of receiving your order. All Customizable Maps that have custom detail added are final sales and not eligible for return or exchange. Customers must approve and sign off on the final proof of Customizable Maps before submitting for production.
Please contact us to obtain a Return Authorization number and return instructions. The customer is responsible for return shipping costs. We will respond to your request within 1 business day. Please do not send back without a Return Authorization number, as this will delay processing time.
All maps must be returned in their original condition, to qualify for an exchange or full refund. We will notify you within 1 business day once we have received your package and process your request. Please allow refunds and credits 24-48 hours to post to your credit card or paypal account. Please alert us of any delay.